Privacy Policy

This Privacy Policy explains how Imperial Automation (“we,” “us,” or “our”) processes your personal information when you use our services.
We may collect, store, use, and share your information when you:

Visit our website at https://imperialautomation.ca/privacy-policy/ or any related website linking to this Privacy Notice.
Engage with us through sales, marketing, or events.

If you have questions or concerns, this notice will help you understand your privacy rights. If you disagree with our practices, please do not use our services.

Summary of Key Points:

Personal Information: We process personal information based on your interactions with our services.
Sensitive Information: We may process sensitive data (e.g., race, religion) with your consent or as allowed by law.
Third-Party Data: We may collect information from external sources like social media or public databases.
How We Process: We use your information to improve services, communicate, and comply with the law.
Sharing Information: We may share your data with third parties in specific situations.
Security: We take steps to protect your information but cannot guarantee 100% security.
Your Rights: You may have privacy rights depending on your location.
Exercising Rights: You can exercise your rights by contacting us or reviewing our full Privacy Notice for more details.

1. What Information Do We Collect?

We collect personal information you provide, such as:

Names, phone numbers, email addresses, and mailing addresses
Passwords, contact preferences, and billing information
Payment details (credit/debit card numbers)
Sensitive information (with consent, as required by law)
Social media login data (if you register using your social media accounts).

Information Automatically Collected:

We automatically collect certain data when you use our services, such as:

Log and Usage Data: Includes IP address, device info, browser type, and activity on our services (e.g., pages viewed, searches).
Location Data: We may collect your device’s location (GPS, IP address) with your consent.
Cookies and Similar Technologies: We use these for analytics and service maintenance.

Information from Other Sources:

We may collect data from public databases, marketing partners, social media, and other third parties to enhance marketing and service offers. This includes contact details, social media profiles, and browsing behaviour.

2. How Do We Process Your Information?

We process your information to:

Manage accounts: Facilitate account creation, login, and account maintenance.
Deliver services: Provide requested services and fulfill orders.
Support users: Respond to inquiries and offer support.
Send updates: Provide administrative information, changes to terms, and policy updates.
Handle orders: Process payments, returns, and exchanges.
Enable communication: Facilitate user-to-user communications.
Request feedback: Collect feedback and contact you about service use.
Send marketing: Deliver promotional communications and marketing content (you can opt out anytime).
Target advertising: Provide personalized ads and content.
Post testimonials: Share user testimonials containing personal information.
Improve services: Evaluate and improve our services, products, and marketing.
Analyze trends: Understand service usage and campaign effectiveness.

3. What Legal Bases Do We Rely On to Process Your Information?

We process your personal information based on the following legal grounds:

Consent: We process information with your explicit or implied consent, which you can withdraw at any time.
Contractual Necessity: To provide services or fulfill contractual obligations.
Legal Compliance: To comply with laws and regulations.
Legitimate Interests: For business purposes that don’t override your rights.
Vital Interests: In urgent situations, such as protecting someone’s life or health.
Public Interest: In cases like journalistic, artistic, or literary purposes.

4. When and With Whom Do We Share Your Personal Information?

We may share your personal information in the following situations:

Business Transfers: In mergers, sales, or acquisitions of the company.
Google Maps Platform: For location-based services using Google APIs, including GPS and Wi-Fi data for directions.

5. Do We Use Cookies and Other Tracking Technologies?

Yes, we use cookies and tracking technologies (like web beacons and pixels) to improve security, personalize your experience, and enhance site functionality. We also allow third parties to use these technologies for analytics and advertising, including personalized ads and abandoned cart reminders. For details on how to manage cookies, see our COOKIE NOTICE. Google Analytics: We use Google Analytics to track and analyze usage. To opt out, visit GOOGLE ANALYTICS OPT-OUT

6. How Do We Handle Your Social Logins?

Yes, we use cookies and tracking technologies (like web beacons and pixels) to improve security, personalize your experience, and enhance site functionality. We also allow third parties to use these technologies for analytics and advertising, including personalized ads and abandoned cart reminders. For details on how to manage cookies, see our COOKIE NOTICE. Google Analytics: We use Google Analytics to track and analyze usage. To opt out, visit GOOGLE ANALYTICS OPT-OUT

7. How Long Do We Keep Your Information?

We keep your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Notice unless required by law. When no longer needed, we will delete, anonymize, or securely store your information until it can be deleted.

8. How Do We Keep Your Information Safe?

We use technical and organizational security measures to protect your personal information. However, no online system is 100% secure, and we cannot guarantee that unauthorized third parties won’t access your data. Transmission is at your own risk.

9. Do We Collect Information from Minors?

We do not knowingly collect or market data to children under 18. If we discover that we have collected data from a minor, we will deactivate their account and delete the data. If you become aware of any such data, please CONTACT US immediately.

10. What Are Your Privacy Rights?

In some regions (e.g., Canada), you have rights over your personal information, such as the right to access, correct, delete, or restrict its processing. You can also request data portability and opt out of automated decision-making. If we rely on your consent to process your data, you can withdraw it at any time. This won’t affect past processing or processing based on other legal grounds.

Opting Out of Marketing Communications:

You can unsubscribe from marketing emails anytime through the provided link. However, we may still contact you for service-related purposes.

Account Information:

To review, change, or delete your account, CONTACT US directly. Upon termination, we will deactivate your account, but some data may be retained for legal or security reasons.

Cookies:

You can reject or delete cookies in your browser settings, but this may affect certain features of our services. For details, see our COOKIE NOTICE.

11. Do-Not-Track (DNT) Features:

We do not currently respond to DNT signals from browsers or devices as there is no uniform standard. If a standard is adopted in the future, we will update our policy accordingly.

12. Updates to This Notice:

We may update this Privacy Notice to stay compliant with the laws. Changes will be indicated by a revised date. We encourage you to review it regularly for updates.

13. Reviewing, Updating, or Deleting Your Data:

Depending on local laws, you may request access, correction, or deletion of your personal data. To do so, please visit our CONTACT PAGE.